From Insight to Impact - transform your organization with the RES method!
In many service organizations, quality is still equated with compliance: managers define the protocols, and employees are expected to follow them. But real life doesn’t always fit the script. When the situation demands more than the protocol provides, employees must rely on their judgment.
The RES-method is ideal for companies open to innovation and willing to take a critical look at their own processes in order to transform their services and create unforgettable customer experiences, just by asking 7 simple questions.
The RES method brings insight, innovation and stability. Stop fighting symptoms and discover how to make real impact - through reflection, experimentation and sustainable improvement.
Let’s climb to new heights together!
Start by watching our free case-study (Flemish spoken)!
Step into the Future and Revolutionize
Your Service Organization.
Take the first step towards sustainable change!
We help you develop a people- and customer-oriented service organization and become a better leader!
We work for managers who:
- are willing to learn and question their own assumptions,
- feel that their organization is stuck, but do not know how to do things differently,
- are not looking for quick fixes, but for sustainable change.
We do not work for organizations that are only looking for confirmation or for whom critical questions are perceived as ‘disturbing’.
Our courses
Globally oriented
For your career
How can executives best meet that sigh of relief from its employees?
By applying the RES method!
What are the advantages of the RES-method?
Do you want a leadership approach that really works? Find out how the RES method can transform your organization.
With the RES method you give employees and teams the tools to take responsibility, work smarter and achieve better results for customers - with fewer resources and more impact.
We guide organizations in exposing systemic errors, restoring trust and getting human energy flowing again. Our approach starts from the customer demand, and leads to meaningful work processes that give employees meaning again.
Our courses are suited for all leaders who are willing to question their way of thinking by being open to unlearn and learn again.
For more information: info@siaensconsulting.com.